Duration : 3 Months contract with strong possibility of getting permanent
Job Description:
As guests check into or out of the Hotel, they will rely on our front desk team to provide them with efficient and accurate information, in a friendly and respectful manner. As the Front Desk Agent, you will continue to provide exceptional customer service.
Duties :
- Greet all guests upon arrival and ensure a fast, efficient check-in process including verification of guests’ identification, credit, and payment for stay.
- Assign room keys, assist guests, complete registration cards, and provide other assistance as needed.
- Place guest and room information in the appropriate front desk packets and communicate information to the appropriate hotel personnel. Accommodate special requests whenever possible.
- Coordinate requests for maintenance and repair and maintain guests’ room key storage.
- Thoroughly understand and adhere to proper credit, check-cashing, and cash handling policies and procedures. Perform cashier responsibilities (i.e. bill and invoice settlement, post charges to the guest accounts, and perform foreign currency exchanges).
- Assist with incoming calls through PBX console in a polite and professional manner using standard phraseology and routing to the right department, guestroom, meeting room, or facility.
- Use proper telephone etiquette. Take messages and ensure their prompt delivery. Use proper mail, package, and message handling procedures.
Job Type: Contract
Salary: $19.99 - $20.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Los Angeles, CA 90007: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Are you fine working on 3 Months contract with strong possibility of getting permanent?
Work Location: In person
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