Agency : Department of Healthcare and Family Services
Job Posting ID: IG28638
BPIS: 09335
Group: CL (B-H)
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Start Date: 06/28/2023Closing Date: 07/12/2023
Salary: $3,710 - $5,142 Monthly (Anticipated starting salary for non-state $3,710)
Job Type: Salaried Full Time
County: Sangamon
Number of Vacancies: 1
Plan/BU: RC028
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
Current State Employees: If you are seeking a Transfer - Please remember to upload a State of Illinois Department of Central Management Services American Federation of State, County, and Municipal Employees (AFSCME) - Employee Transfer Request Form. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website.
Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
Posting Identification Number IG28638
Job Posting Details:
The Department of Healthcare and Family Services, Office of Inspector General, is seeking an experienced and qualified paraprofessional to fulfill the responsibilities of an Office Support Specialist for the Bureau of Investigations in the Complaint Intake Unit. The duties include maintaining confidential information, spreadsheets, and reports from various investigations, disseminating incoming correspondence, and coordinating office processes. We are seeking an individual with strong office experience and customer service skills to add to our professional team. Qualified applicants should have extensive knowledge of composition, grammar, spelling and punctuation, including, logic computer language and programs. This position will be working independently and set priorities to maintain a smooth flow of work assignments.
HFS values employees with different backgrounds, life experiences, and talents.
Employees receive a robust benefit package including:
- Monday-Friday work schedule
- Flexible work schedules are available in many program areas. (Remote work may be an option for certain positions.)
- Health, Life, Vision, and Dental Insurance
- Pension Plan
- (10) Weeks paid Maternity/Paternity Leave
- Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)
- Employees earn (12) paid Sick Days annually.
- New Employees earn (10) paid Vacation Days their first year of service and can earn up to (25) paid Vacation Days annually.
- Employees earn (3) paid Personal Days annually.
- (13-14) paid holidays annually (based on start date)
If you are seeking a new opportunity, and this position appeals to you, please apply today!
At the Illinois Department of Healthcare and Family Services (HFS), we value staff as our greatest asset. We work in a spirit of teamwork to help millions of Illinoisans access high quality healthcare and fulfill child support obligations to advance their physical, mental, and financial well-being. We provide healthcare coverage for children and adults through Medicaid and other medical programs, and we help ensure that children receive financial resources from both their parents through Child Support Services. The HFS Office of the Inspector General investigates, audits and reviews program activity to ensure the integrity of our programs is maintained.
HFS is committed to promoting and preserving a workplace culture that embraces diversity, equity, and inclusion. We welcome and value employees with different backgrounds, life experiences, and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation. HFS is an equal opportunity employer.
Job Responsibilities
- Serves as an Office Support Specialist working for the Bureau of Investigations within the Complaint Intake Unit
- Keyboards and archives a variety of correspondence and forms utilizing a personal computer, software applications, data storage and scanning/uploading files into internal databases and e-mail
- Answers the OIG Complaint Intake hotline
- Gathers information for investigators, analysts, quality control reviewers and other Office of Inspector General (OIG) staff, including Internal Affairs
- Maintains records, spreadsheets, and reports for agency tracking
- Opens, sorts, and distributes incoming mail
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above
Minimum Qualifications
- Requires knowledge, skill, and mental development equivalent to two years of secretarial/business college and one year of office experience or completion of high school and three years of office experience or three years of independent business experience
- Requires ability to keyboard accurately at 30 words per minute
Qualifying state employees, in the employee Upward Mobility Program, may complete combinations of specific proficiency tests and training programs leading to a certificate of proficiency in lieu of the stated requirements for this classification.
Conditions of Employment
- Requires the ability to pass a national background check
- Requires the ability to maintain and utilize state issued equipment such as a laptop
Work Hours: Monday - Friday 8:30 a.m. - 5:00 p.m.
Work Location: 2200 Churchill Rd Springfield, IL 62702-3406
Agency Contact: HFS.OIGApps@illinois.gov
Job Family: Office & Administrative Support
This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).
APPLICATION INSTRUCTIONS
Use the “Apply” button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in, you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.
Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.
If you have questions about how to apply, please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.
The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
- donotreply@SIL-P1.ns2cloud.com
- systems@SIL-P1.ns2cloud.com
