Mission Statement:
SnowCloud is a Snow Partners company. The mission of Snow Partners is: “To Enhance the Lives of our Team, Guests, and Partners by Building Lasting Connections.”
About SnowCloud:
SnowCloud is an all-in-one resort management platform that maximizes operator efficiency and optimizes the guest experience. SnowCloud allows its customers to seamlessly manage ticket sales, rentals, onsite fulfillment, access control, lessons and camps, retail, and food & beverage needs all from one secure platform.
How the Software Testing Specialist works with the Team:
The Software Testing Specialist plays an essential role in SnowCloud’s quality assurance and testing processes, and will ultimately help ensure a first-class user experience for clients and guests alike. Objectives include, but are not limited to, designing and implementing tests to verify that the software runs smoothly and meets client requirements, as well as identifying areas for improvement during updates and product launches. The Software Testing Specialist may also develop and maintain user guides and help materials, as well as assist with on-site implementation of new software or hardware updates to help users understand and optimize efficient use of SnowCloud’s applications.
Team Member Responsibilities:
Software Testing & Product Quality
- Design strategies to test new software features, updates, applications, systems, technology, and usability
- Analyze and log issues, errors, bugs, or data impacts, and report testing results to the development team
- Monitor and document debugging updates and resolutions through the entire bug life cycle
- Perform thorough regression tests when bugs are resolved, and new features or updates are implemented
- Communicate and interact with developers and clients to ensure requirements are met and all issues are resolved in a prioritized order
- Support continuous integration of new functions & features
- Ultimately ensure that acceptance criteria are met and maintained as the product evolves
- Establish and uphold quality standards for software and platforms to achieve client satisfaction
- Help develop and maintain user manuals, reference materials, and how-to guides
- Ability to travel to resort locations, and assist with implementation and support as needed
- Roll-up sleeves, self-starter attitude with a hands-on approach to work
Team Member Qualifications:
- Knowledge and experience with software testing methodologies, tools, and processes - more than 1 year
- Exceptional analytical and conceptual thinking skills
- Willingness to take on challenges with strong attention to details
- Client and user-oriented problem solver
- Must be persistent, resilient, driven, and focused
- Team player with a collaborative approach and a positive attitude
- Well established written and oral communication skills
- Fluency in technical and common office software
Job Type: Full-time
Pay: $24.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Experience level:
- 1 year
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Vernon, NJ 07462: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Software testing: 1 year (Preferred)
Work Location: Hybrid remote in Vernon, NJ 07462
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