An excellent Non-Profit company in Los Angeles is looking for a Bilingual Spanish Eligibility Coordinator who works well in a fast-paced environment.
General Summary:
Under the direct supervision of the Assistant Division Director of Family Services, the Eligibility Coordinator will be responsible for the overall enrollment of families in center-based programs and providing on-going case management to families.
Essential Functions: Include but are not limited to the following:
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- Maintain knowledge of Title V Regulations as applicable for all CDD programs.
- Enroll and certify families and determine eligibility for the programs.
- Prepare and issue Notices of Action to participants on a timely basis.
- Make calls to participant employers to verify income and need for service.
- Maintain an Eligibility Waiting List, participate in CDD Programs outreach activities and recruitment efforts.
- Prepare and submit reports to the Eligibility Manager in a timely manner.
- Maintain current and accurate records in the database while maintaining confidentiality.
- Maintain complete and organized parent, children, and provider files.
- Monitor documentation of services required by program agreements.
- Represent the agency in the community and with other agencies.
- Participate and contribute to the agency and departmental staff meetings and workshops as assigned.
- Assist with updating in-house policies and procedures, as well as other required forms.
- Provide all participants with information regarding parental choice and other program requirements.
- Assist with file reviews and overall preparations for program audits.
- Perform other job-related duties as assigned by the supervisor.
Job Requirements:
- Must have a High School Diploma (or equivalent) with a minimum of two (2) years of experience working in customer service or with a social service agency related to children’s programs. Associate degree in child development is a plus.
- Must be bilingual (English/Spanish), with the ability to write and speak fluently in both.
- Ability to work well with people with sensitivity to the needs of children and families.
- Ability to maintain cooperative, diplomatic working relationships with co-workers, supervisors, and the public to work as part of a team and collaborate with colleagues.
- Proficient computer and data entry skills required.
- Must possess exceptional attention to detail, time management and organizational skills.
- Must be COVID vaccinated.
- Criminal background clearance required prior to employment.
Salary: $17.50 to $18.00
Work schedule: Will be Mon-Fri 8:30am-5:00pm with a 1-hour lunch (37.5 hours/week). They will also have a rotating schedule on Mondays from 9:30am-6:00pm.
Job Type: Full-time
Pay: $17.50 - $18.00 per hour
Benefits:
- Dental insurance
- Health insurance
Schedule:
- Day shift
- Monday to Friday
Work setting:
- In-person
- Office
Ability to commute/relocate:
- Los Angeles, CA 90031: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
