Patient Service Representative II - Speech Therapy-OPT


 

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Grow your career at Cedars-Sinai!

Align yourself with an organization that has a reputation for excellence! Cedars-Sinai received the National Research Corporation’s Consumer Choice Award 19 times for providing the highest-quality medical care in Los Angeles. We also were awarded the Advisory Board Company’s Workplace of the Year, 3 years in a row. This recognizes hospitals and health systems nationwide that have outstanding levels of employee engagement. We offer an outstanding benefit package and competitive compensation. Come find out why Cedars-Sinai was Voted #1 in California and #2 in the Nation by U.S. News Best Hospitals in 2022-2023!

Why work here?

Beyond an outstanding benefit package and competitive salaries, we take pride in hiring the best, most committed employees. Our staff reflects the culturally and ethnically diverse community we serve. They are proof of our dedication to creating a multifaceted, inclusive environment that fuels innovation and the gold standard of patient care we strive for.

What will you be doing in this role?

The Patient Service Representative II (PSR II) will follow established practices, policies, and guidelines, provides clerical and administrative support/duties while handling high volume of patient coordination and complex scheduling in the licensed clinics at Cedars-Sinai Medical Center. Duties may include answering incoming telephone calls; scheduling and authorization for appointments, coordination of imaging and other ancillary services; patient check-out and rescheduling of follow-up appointments; training for new PSRs, insurance verification functions; chart/medical records, preparation; schedule

Primary Duties and Responsibilities:

  • Answering and triaging calls- directing to appropriate individuals or departments.
  • Scheduling and authorization for appointments, surgeries, and ancillary services.
  • Perform insurance verification functions.
  • Process and track all incoming and outgoing referrals.
  • Sorting and deposition of mail and patient information in compliance with HIPAA rules and regulations following Cedars-Sinai standards.
  • Assist in all work assignments.

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Job Qualifications:

  • High School Diploma/GED - Required
  • Two (2) plus years' of experience working with insurance companies and obtaining authorizations

Working Title: Patient Service Representative II - Speech Therapy-OPT
Department: Speech Therapy-Opt
Business Entity: Cedars-Sinai Medical Center
Job Category: Administrative
Job Specialty: Admissions/Registration
Position Type: Full-time
Shift Length: 8 hour shift
Shift Type: Day
Base Pay:$24.34 - $36.51

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