Title: Strategic Consultant #W5420
State Role Title: Program Administration Specialist III
Hiring Range: $65,000 - $75,000/yr.
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Pay Band: 6
Agency: Department of Social Services
Location: DSS HOME OFFICE
Agency Website: www.dss.virginia.gov
Recruitment Type: General Public - G
Job Duties
At the Virginia Department of Social Services, we put people at the center of everything we do. We believe that every Virginian can live a life of dignity and that all voices, ideas and experiences contribute greatly to our pursuit of excellence. Inspired by continuous improvement, we commit ourselves to listening, learning and cultivating environments of trust, respect and positive engagement. Together, we are mission-driven, eager to achieve, and passionate about bringing the best of who we are to those we serve.
We design and deliver high-quality human services that help Virginians achieve safety, independence and overall well-being. We are a $2 billion agency – one of the largest in the Commonwealth of Virginia – partnering with 120 local departments of social services and 31 community action agencies, along with faith-based and non-profit organizations, to promote the well-being of children, adults, and families statewide. We proudly serve alongside 1,650 (state) and 12,200 (local) human services professionals throughout the Social Services System, who ensure that thousands of Virginia’s most vulnerable citizens have easy access to the services and benefits available to them.
In addition to a rewarding work experience, VDSS offers excellent health and life insurance benefits, pre-tax spending accounts, state funded Short and Long Term Disability, paid holidays, vacation, tuition assistance, free wellness programs, and a state retirement plan with options for tax-deferred retirement savings including employer matching – Employee Benefits.
Our Office of Continuous Quality Improvement is currently seeking a Strategic Consultant. This position will provide leadership, direction, consultation, and implementation support to enact Continuous Quality Improvement (CQI) processes at state and regional levels, enabling support to the local department of social services (LDSS) in developing effective and efficient data driven approaches and performance management plans to attain improved outcomes. The position will support LDSSs in proactively seeking ways to assess and improve abilities to meet local, state, and federal requirements and established outcomes for children and families served. This position proactively utilizes a data driven approach to determine strategies for providing direction and support to Regional Offices, LDSSs.
Minimum Qualifications
- Comprehensive knowledge of strategies and best practices with data analysis and CQI.
- Demonstrated comprehensive knowledge of developing strategic plans and program improvement plans.
- Experience in social services administration leadership in Public Assistance Benefits, services, and programs.
- Experience with business operations and leading and managing complex change efforts.
- Experience developing strategic plans, corrective action plans, and program improvement plans and identifying strategies to improve program efficiency and effectiveness.
- Working knowledge of Public Assistance Benefits, services, and programs; Knowledge of strategies and best practices designed to support LDSS in achieving desired outcomes.
- Comprehensive knowledge of and experience applying complex federal and state laws, regulations, policies, and procedures that govern Public Assistance Benefits, services, and programs.
- Ability to write and converse professionally with stakeholders.
- Ability to work independently, as a team member, and as a team lead in both coaching and technical assistance capacities.
- Demonstrated competency in interpreting, analyzing, and monitoring complex issues, and preparing clear and concise reports.
- Ability to plan and manage multiple tasks, prioritize workload with proficiency, and coordinating tasks of the Strategic Consultants.
- Skilled in use of MS Office applications.
- Must possess valid driver's license.
Additional Considerations
- Direct experience in the supervision of Benefit Programs staff, as well as experience in managing the successful operations of local departments of social services’ operations and recruiting and hiring staff.
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
Selected candidate(s) must successfully pass a fingerprint-based criminal history background check. A record of criminal history does not automatically bar an applicant from consideration. Employment verification will be conducted to include current/previous supervisory employment reference checks.
VDSS will record information from each new employee’s Form I-9 (Employment Eligibility Verification) into the Federal E-Verify system to confirm identity and work authorization.
Selected candidate may be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
Frequent in-state, overnight travel may be required. Selected candidate(s) may be required to use their personal vehicle or state vehicle as available for business use.
To be considered for this position, you must submit a Commonwealth of Virginia application or resume through the on-line “Virginia Jobs” (PageUp) employment site no later than 11:55 p.m. on the closing date listed. Each application is reviewed for documentation that shows the applicant meets the minimum and additional considerations as stated in the job announcement. The decision to interview an applicant is based on the information provided. Multiple positions may be filled from this recruitment within 90 days of the closing date.
The Virginia Department of Social Services (VDSS) is an Equal Opportunity Employer and encourages diversity within its workforce.
VDSS does not provide sponsorship.
VDSS is an official certified state agency that values the service and experience of our Veterans. As such, Veterans are encouraged to apply and receive preference in the hiring process. AmeriCorps, Peace Corps and other national service alumni also are encouraged to apply. Reasonable accommodations are available to applicants, if requested, during the application and/or interview process.
If you have been affected by Policy 1.30 Layoff as a state employee and possess a valid Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Card (Blue Card), you must submit this document through the “Virginia Jobs” (PageUp) employment site when you apply.
Contact Information
Name: VDSS - Division of Human Resources
Phone: dssrecruitment@dss.virginia.gov
Email: dssrecruitment@dss.virginia.gov
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Vocational Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: Career Pathways for Individuals with Disabilities, or call DARS at 800-552-5019, or DBVI at 800-622-2155.
