Customer Service / Order Entry -- Assistant Manager


 

Customer Service / Order Entry - Assistant Manager

Location: Vernon, California


Job Description:

We are seeking a Customer Service Assistant Manager to join our team! You will be responsible for helping customers by providing product and service information, resolving issues, entering orders, resolving returns and other operational/customer service/order entry tasks.


Responsibilities
:

  • Order entry, enter orders, process returns, process credits, process truck claims.
  • Assist customers with pricing, inventory, and order status
  • Handle customer inquiries and complaints
  • Troubleshoot and resolve issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services


Qualifications:

  • Previous experience in customer service and order entry
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills


Benefits:
Medical / Dental / 401k and other benefits


Pay range:
$18 - $22 per hour


Please answer the following questions to be considered:

1. This is a full-time position in 90058, please confirm that works for you.

2. Do you have order entry experience? Please elaborate.

3. Please attach your resume.

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