OCCC Customer Service Supervisor - Remote [United States]

 

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Overview:

Are you self-motivated? Do you enjoy helping people? Can you work in a fast-paced environment? If you possess these qualities, you will fit right in line with our team!

We are seeking a talented Customer Service Supervisor for our remote Orkin Customer Contact Center. Must have the ability to work a flexible schedule, including days, evenings, weekends, and/or holidays to ensure we have consistent support for our customers.

You’ll join a team backed by more than 120 years of delivering top-notch service, and you’ll be a key player in maintaining our reputation as the best in pests.

Want to Join the Best in Pest? Go Pro with Orkin. Apply from your phone in minutes!

Named one of the Top Workplaces in the USA!

Responsibilities:

Are you self-motivated? Do you enjoy helping people? Can you work in a fast-paced environment? If you possess these qualities, you will fit right in line with our team!

We are seeking a talented Customer Service Supervisor for our remote Orkin Customer Contact Center. Must have the ability to work a flexible schedule, including days, evenings, weekends, and/or holidays to ensure we have consistent support for our customers.

You’ll join a team backed by more than 120 years of delivering top-notch service, and you’ll be a key player in maintaining our reputation as the best in pests.

Want to Join the Best in Pest? Go Pro with Orkin. Apply from your phone in minutes!

Named one of the Top Workplaces in the USA!

Qualifications:

What’s required

• High School/GED
• At least 2-4 years of supervisory/management level experience with supervising employees in a call center environment
• At least 2-4 years of experience leading a remote team
• Ability to pass a background and drug screen

Work from home requirements

• Appropriate workspace in your home, private/semiprivate home-office space free of distractions and background noise
• A workspace with adequate furnishings (e.g., a desk and chair) and lighting
• Minimum of 7 mbps or higher, high speed internet connection with the ability to hard wire directly to a modem

What you’ll need

• Excellent interpersonal and communication skills
• Demonstrated ability to prioritize tasks and manage time efficiently
• Proficient in Microsoft Office
• Comfortable working in a high-volume role
• Basic computer skills in various software and web-based applications
• We encourage applicants to complete our short Culture Index Survey so we can get to know your natural work style and preferences

Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer

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